Managing Reviews (14)
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How do I write a review about another member?
Go to the Review Requests page. It lists the members you can review. There are also links for writing reviews on the Inquiry Sent and Leads Receive...
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If I write a review, who can see it?
Your review can be seen by Pro Buyer members and also by the member you are reviewing.
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Can I submit a review anonymously?
No. We found anonymous reviews made it too easy for people with bad intentions to abuse the review system, so we removed this capability. All revie...
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Do your editors read or edit reviews?
No. We do not read or edit reviews.
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Can I write a review about any member?
No. You can only write reviews about members that you have contacted or that have contacted you. Go to the Review Requests page. It lists the membe...
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Can I change a review after I submit it?
Yes. Please click on this link or use the Profile Dashboard option in the member menu (top right - user icon or profile photo) and then click on t...
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Can I write a review about myself?
No. We don't allow members to write reviews about themselves. You'll get an error message if you try.
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What do the ratings mean?
Ratings range from 1 to 5 stars. 1 star means the rater had a very poor experience with the member. 5 stars means the rater had a very good experie...
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Will you notify me when someone writes a review about me?
Yes. We will send you an email when someone writes a review about you.
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I'm getting bad reviews. What can I do about it?
If you're getting bad reviews, it's probably because you're not responding to inquiries. Make sure you're getting the Inquiry Received emails that ...
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Do you include reviews by cancelled members?
No. We remove a member's reviews when they cancel their membership.
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Why were my review privileges suspended?
Your privileges were suspended either because you submitted too many negative reviews or because we received too many complaints about you. If this...
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What happens when you suspend a member’s review privileges?
They cannot create new reviews and their previous reviews are removed.
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Will my removed reviews be restored when my suspension is lifted?
No. Your removed reviews will not be restored, but you will be able to create new reviews.