Main SiteKnowledge Base

What is a Quality Score? How is it calculated?

Modified on: December 29th, 2021


We assign a Quality Score to every listing. Listings with higher scores appear before listings with lower score scores in listing searches. We calculate the score as follows. Each listing starts with a score of 5 and we deduct 1 point for each of the following: 

  • Details field is too short. Not enough information.
  • Uses bad grammar or has incomplete sentences.
  • Has typos or spelling mistakes.
  • Uses all caps or all lower case in headline or details.
  • First name or last name of contact is missing.
  • First name or last name of contact is one letter.
  • Uses excessive jargon.
  • Uses excessive special characters/emojis

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